RETURNS & REFUNDS

Return window

Customers may request a return within 14 days after delivery. Email mrsbeautybyfansi@gmail.com before returning anything — please do not send anything back before your return has been approved.

Hygiene first

Cosmetics must be unopened, unused and in their original sealed packaging to qualify for a return. Opened or used cosmetics are final sale for hygiene and safety reasons, except when an item arrives damaged, defective or incorrect.

Return shipping

Customers are responsible for return-shipping costs unless Mrs. Beauty shipped an incorrect, damaged or defective product.

Original shipping charges are non-refundable unless required by applicable law.

Refunds

Approved refunds are issued to the original payment method after the returned product is received and inspected.

Damaged, defective or incorrect items

If your product arrives damaged, defective or incorrect, email mrsbeautybyfansi@gmail.com with your order number and clear photos of the item, the packaging and the shipping box. We will arrange a replacement or refund.

Your consumer rights

Applicable consumer rights and laws always remain in effect.